Delivery and Returns
Delivery
Once payment is received you will receive a confirmation e-mail from Breda Haugh jewellery. Your jewellery will be dispatched within 3-5 days by Irish registered post (An Post) and must be signed for on delivery. Costs are as below:
| Country | Delivery Time | Cost |
|---|---|---|
| Ireland/Northern Ireland | 3 - 5 days | Free Shipping |
| Europe | 6 - 10 days | €8.50 |
| United States/Canada/ Rest of World | 8 - 12 days | €15 |
If a piece of jewellery you require is out of stock at the time of ordering, we will contact you with an estimated dispatch date. Breda Haugh Jewellery has no control over customs or import duties that may be levied when the jewellery reaches your destination country and for which you are liable.
Returns
If you are not completely satisfied with your purchase you are welcome to return it to us for a refund within 30 days of dispatch.The goods must be returned packaged, in their original box with the receipt, and the reason for the return stated.We will then refund the value of the items returned,
International customs duties and sales taxes are not refunded for shipments outside the EU.
You will be required to arrange and pay for the return of the goods to us.
We do not accept responsibility for goods lost or damaged during return.
We strongly advise customers to insure returns against loss or damage.
When the item of jewellery being returned is faulty or is not what was ordered Breda Haugh Jewellery will include the price of insured return postage in your refund.
With regard to rings – it is the customers responsibility when ordering a ring to ensure the correct size is stated. Where resizing is possible a charge will apply.
Special Made-to-Order commissions and personalised items are non-returnable.
All returns should be made to:
Breda Haugh Jewellery
Studio 22,
The Design Tower,
Trinity Enterprise & Enterprise Campus,
Grand Canal Quay,
Dublin 2,
D02 FA07
Quality
All Breda Haugh Jewellery is hallmarked by the Company of Goldsmiths, Assay Office in Dublin Castle; the long established internationally recognised form of consumer protection.
Packaging
Each piece of Breda Haugh Jewellery is packaged in unique gift box with care instructions. In addition your purchase will have the necessary protective packaging to ensure your item arrives safely.
Comments and Feedback
We welcome your feedback to allow us continue to improve our products and service to you. Please use or contact form to do so.
Late or Lost Delivery
If your delivery has been delayed, please be in contact and we will supply the Tracking number to enable to you to follow up with An Post. Breda Haugh Jewellery cannot be held responsible for goods that are lost or delayed in transit.
